Frequently Asked Questions
Everything you need to know about your Rowan shopping experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is Rowan's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Rowan, we prioritize ethical manufacturing and high-quality fabrics. We work closely with our suppliers to ensure our cotton is organic and our synthetic blends are made from recycled materials whenever possible.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.