Returns & Exchanges
At Rowan, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Items
Securely place the items in their original packaging, ensuring all original garment tags are still attached and intact.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing